Customers from Ulster Bank, part of the RBS group, are furious with a £20 compensation offer for weeks of banking disruption.
Furious Ulster Bank customers have blasted a compensation scheme that will pay out just £20 (or €25) for technical problems that affected some of them for 10 weeks.
The bank, part of the Royal Bank of Scotland group, left thousands of customers unable to withdraw cash or access their accounts after a software upgrade on June 19. It took longer than the rest of the group, which includes NatWest, to resolve the issue.
Source and full story: Daily Telegraph, 31 August 2012